Wavespace Unveils a New Design Approach for AI Agents: Moving Beyond the Chatbox
SAN FRANCISCO, United States, September 8, 2026 — Global UI/UX design agency Wavespace has unveiled ‘Beyond the Chatbox’, a design framework for building AI agent interfaces that replaces the traditional chatbot with generative UI. The framework provides a repeatable approach to designing agents that demonstrate their work, gain user trust, and maintain user control.
The Chatbox is not a layer on top of the process of an agent becoming adopted; it’s the process itself. The framework provides five practices for agent design: make the agent’s reasoning visible to the user so they can understand what it is doing and why, design for state, instead of showing the user what messages to respond to, show them what interface they need to use to complete a task, build explicit trust cues that expose...
