SupportLogic Founder Krishna Raj Raja Announces Launch of New Book on AI-Powered Customer Experience at Web Summit 2024
San Jose, California, United States, 21st Nov 2024 – At this year’s Web Summit, SupportLogic founder and CEO Krishna Raj Raja has launched his highly anticipated book, “Support Experience – How Innovative Companies Are Using Artificial Intelligence to Win the Hearts, Minds, and Wallets of Customer.” Raja’s book explores how AI is transforming customer experience, turning customer support from a reactive cost center into a proactive profit driver, with insights into customer-centric strategies used by leading global companies.
Raja, an early product support engineering pioneer at VMware has channeled his extensive experience into founding SupportLogic, a Silicon Valley startup dedicated to improving customer support through AI-powered insights. His book introduces the Support Experience (S...